Privacy policy
Effective Date: September 1, 2025
Journeys Mobile Veterinary Services and Journeys Holistic Veterinary Services (collectively “we,” “us,” or “our”) are DBAs of Aspen Grove Holistic Pets. We value your privacy and are committed to protecting your personal information when you use our website, request online pet consultations, purchase digital downloads, or read our blog.
Information We Collect
We collect the following types of information:
- Contact information: such as your name, email, phone number, and mailing address.
- Payment information: payments are securely processed through PayPal; we do not store your full credit card details.
- Consultation information: details you share about your pet’s health history, medical notes, or files/photos you provide.
- Website use information: such as your browser type, IP address, and activity on our site (via cookies and analytics).
How We Use Your Information
We use your information to:
- Provide online consultations, digital downloads, and customer support.
- Process payments and deliver products or services.
- Maintain records for legal, business, and veterinary purposes.
- Improve our website and services.
- Share updates or offers you’ve opted in to receive (you can unsubscribe anytime).
Health and Consultation Records
Any information you share about your pet’s health is treated as confidential. We do not sell, share, or disclose pet health information to outside parties. Records are stored securely and kept for a minimum of 7 years.
Cookies and Analytics
We use cookies and analytics tools (such as Google Analytics) to understand how our website is used and to improve your experience. You can adjust your browser settings to block cookies, but some features of the site may not work properly.
Children’s Privacy
Our website and services are not intended for children under the age of 16, and we do not knowingly collect personal information from minors.
Sharing of Information
We only share personal information when necessary to:
- Process payments through PayPal.
- Comply with legal obligations.
- Protect against fraud or security threats.
We do not sell your personal information to third parties.
Data Security
We use reasonable safeguards to protect your data. However, no online system is 100% secure, so we cannot guarantee absolute protection of information transmitted via the internet. Please avoid sending sensitive information by email.
Your Choices
You may opt out of marketing emails at any time by following the unsubscribe link or contacting us directly.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you can reach us at:
Email: journeysmobilevet@gmail.com
Phone: 720-663-7255
Address: 40134 S County Road 199, Woodward, OK 73801